Support Portal

FAQ 19

• Which MacinCloud plan should I choose?
• Can I develop games on a MacinCloud server?
• Can I submit an app to the App Store with a MacinCloud server?
• Is there a trial for MacinCloud?
• What can I use MacinCloud for?

See all 19 articles

Web Portal 3

• Login or Signup MacinCloud Using Your Social Accounts
• How to Share Web Portal Account with Another User
• Compare and choose the right plan for your needs

Managed Server Plan 2

• MacinCloud's Managed server plan
• Installing software on the Managed server plan

Pay As You Go Plan 3

• What is MacinCloud's Pay As You Go Server Plan?
• How can I view my Pay As You Go usage?
• Installing software on your Pay As You Go server

Dedicated Server Plan 5

• MacinCloud's Dedicated Server Plan
• Installing software on the Dedicated server
• Dedicated server not available after OS upgrade or update
• "the disk doesn't have enough free space" Error during Download
• How to Check the Number of CPU Cores on a Mac

VSTS Build Agent Plan 5

• Getting Started with the MacinCloud VSTS Build Agent Plan
• Versions of Tools and Applications on Azure Pipeline (VSTS) Agent Plan Servers
• Signing and Provisioning in VSTS "Build Xamarin.iOS Solution" Step with MacinCloud VSTS Agent
• VSTS Issue: NuGet Restore and MsBuild.exe Does Not Exist
• Run Unit Test Using VSTS Agent Plan

Applications & Software 16

• Where is Application Loader for Xcode 11?
• Can I use Vellum on a MacinCloud server?
• Can I use Sketch on a MacinCloud server?
• How to Verify Intel HAXM Installation
• Titanium Studio - Android SDK and iOS Configuration

See all 16 articles

Mac OS 13

• MacOS Keyboard Mapping
• Can I use a left-handed mouse on my MacinCloud server?
• Change Keyboard to non-English Layout
• Where is the Mac command key?
• I can't import a certificate on my MacinCloud server

See all 13 articles

Connection & Access 13

• How to see fullscreen display with RDP when connecting to my MacinCloud server?
• How do I connect my physical iPhone or USB device to the server?
• How to use an iOS device (iPad or iPhone) to connect and use MacinCloud service
• How to Connect to MacinCloud Dedicated Server using RDP
• How can I upload/download/sync my files onto my MacinCloud server?

See all 13 articles

Xcode 4

• How to Utilize a Different Xcode Version for Build Process on Mac
• Xcode Move/Resize UI-Elements in Storyboard Editor
• Xcode create outlet (Ctrl+Drag)
• Xcode Auto Layout Constraints

Visual Studio & Xamarin 5

• Your Local Visual Studio cannot connect to your server for remote build
• Where is the Android SDK, NDK and JDK for Visual Studio and Xamarin Builds
• Error "Xamarin.iOS version mismatch" on Visual Studio for Windows
• Try to use Microsoft "remotebuild" on Managed Server but Terminal prompts Homebrew installation
• Install Fastlane for Visual Studio builds

VSTS Agent 3

• VSTS Xamarin.Android Build Error: "Error finding Android/Java SDKs"
• VSTS Build Out of Memory (Builds Involving Fody)
• During Android Build You Face Error Regarding "License Not Accepted"

Microsoft "remotebuild" CLI Tool 2

• MS remotebuild Error: "Exceptions.js:25 throw error;" "One or both of required CA files ... not found"
• MS remotebuild Error: "Unable to start server on port 3000. Address already in use."

Managed Server Updates 21

• Visual Studio for Mac Updated to 8.5.2.13 on MacinCloud Catalina Servers
• Xcode Updated to 11.6 on MacinCloud Catalina Servers
• macOS Mojave MacinCloud Servers updated to 10.14.6
• Kindle Previewer 3 updated to 3.35
• Vellum Updated to 2.6.4 on MacinCloud Managed Servers

See all 21 articles

Dedicated Server Updates 8

• Visual Studio for Mac Updated to 8.2.1.19 on MacinCloud Mojave Xcode/Xamarin/VSTS Build Servers
• Xcode Updated to 10.3 on MacinCloud Mojave Xcode/Xamarin/VSTS Build Servers
• macOS Mojave 10.14 MacinCloud Dedicated Servers Now Available for US West
• macOS Mojave 10.14 MacinCloud Dedicated Servers Now Available for US East
• macOS Mojave 10.14 MacinCloud Dedicated Servers Now Available for EU

See all 8 articles

Azure Build Pipeline (VSTS) Agent Server Updates 3

• MacinCloud Azure Build (VSTS) Agent Updated to v2.150.0
• Azure Build (VSTS) Agent Server is now macOS Mojave and Visual Studio for Mac v8.0.9.5
• ProGuard (for Android Builds) Upgraded to v5.3.2 on VSTS Agent Servers

Web Portal Updates 3

• Multi-Currency and Payment Methods Now Available
• Connect to your Managed/Pay-As-You-Go MacinCloud Server through the Portal
• Connect to your Dedicated MacinCloud Server through the Portal

Account 6

• How do I cancel my subscription?
• How do I change my login password for my MacinCloud server?
• "Login attempt failed" error when trying to access a MacinCloud server
• How can I pause my MacinCloud subscription?
• How do I reactivate my MacinCloud subscription?

See all 6 articles

Billing & Payment 10

• How are usage hours tracked and calculated?
• How can I pay using PayPal balance?
• What happens if I exceed my daily usage or prepaid usage hours?
• My payment keeps getting declined. What should I do?
• Why do I have a monthly invoice for my Pay-As-You-Go plan?

See all 10 articles