FAQ

What is MacinCloud?
MacinCloud is a remote Mac computer rental service that allows you to use a PC, an older Mac, Chromebook, mobile device or a computer with Linux to access ...
Sat, Aug 12, 2017 at 11:12 PM
Which MacinCloud Plan Should I Choose?
With so many different MacinCloud server plans to choose from, it can be difficult to make the right pick. Choosing the wrong plan not only limits your abil...
Fri, Feb 3, 2017 at 12:42 PM
Where can I find pre-installed applications on my MacinCloud server?
Issue: I cannot find any of the applications that are supposed to be pre-installed on my MacinCloud Managed/Pay-As-You-Go/Dedicated Xcode/VSTS/Xamarin Build...
Wed, Aug 30, 2017 at 12:41 PM
How do I change the language on my MacinCloud server?
Issue: I want to change the language on my MacinCloud server. Cause: Our servers use English as their default language.  Solution: Please note, if y...
Wed, Aug 23, 2017 at 12:00 PM
I need admin permission to install software on my Managed/Pay-As-You-Go server
Issue: I am unable to install software I need on my Managed or Pay-As-You-Go server: I am prompted for an administrator login.    Solution: If you have a ...
Wed, Sep 27, 2017 at 12:33 PM
How do I make changes to my subscription?
Issue: I want to make changes to my subscription (Add add-ons, change daily hour limit, add hardware upgrades.)   Solution: You can change, upgrade, or do...
Fri, Jul 21, 2017 at 1:54 PM
How do I change to a different type of plan?
Issue: I need to change from my current plan to a different type (Such as from a Pay-As-You-Go subscription to a Managed monthly subscription)  Solution...
Wed, Jun 28, 2017 at 1:27 PM
Access MacinCloud Managed Servers Through Web Browsers
MacinCloud users can access managed server accounts through web browsers. This allow you to connect to your server account from anywhere, anytime simply wit...
Mon, Apr 3, 2017 at 10:05 PM
Access MacinCloud Managed Servers Through RDP Client
Remote access through RDP is an exclusive feature for MacinCloud Managed and Pay-As-You-Go Mac server plans. RDP stands for Microsoft Remote Desktop Protoco...
Mon, Apr 3, 2017 at 10:35 PM
Do you have Academic Plans?
Yes, MacinCloud Academic Plans allow current students, teachers and school staff from government accredited, degree-granting schools (high schools, colle...
Thu, Nov 3, 2016 at 5:53 PM
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