This article describes the three different ways you can cancel your subscription at any time. Note that after cancellation your subscription will be active until the end of its subscription period.



With your Billing Management link


  • Go to your email that contains your login credentials (This should have been sent to you upon purchase of your plan)


  • Open the Billing Management URL Link (Located just below your server credentials in the email)


  • Click "Cancel Subscription" on the subscription you wish to cancel



Through the MacinCloud Web Portal


  • Login to MacinCloud Portal (If you do not have a portal account yet, simply create one using the same email you used during signup)


  • After logging in, go to your user profile icon at the right upper corner, and then go to the "Subscriptions" section


  • You will see a list of your current subscriptions, click the "Update" button next to the subscription you wish to change


  • Click the "Cancel Subscription" link and go through the confirmation process


Ask support


  • Send a request to cancel your subscription or report issues with the other methods to our support staff