Account

How do I cancel my subscription?
This article describes the three different ways you can cancel your subscription at any time. Note that after cancellation your subscription will be active...
Mon, Jul 29, 2019 at 10:27 AM
How do I change my login password for my MacinCloud server?
For Managed and Pay-As-You-Go users Log onto the server Open 'Finder' Click on the 'Applications' tab Open the &#...
Mon, Jul 29, 2019 at 10:30 AM
"Login attempt failed" error when trying to access a MacinCloud server
Make sure your credentials are being correctly entered Before contacting our support staff for assistance, please ensure you're correctly entering ...
Mon, Jul 29, 2019 at 10:20 AM
How can I pause my MacinCloud subscription?
Pause through the web portal If you want to take a break from using your subscription but would like to return to it later, you can pause your subscript...
Mon, Jul 29, 2019 at 10:34 AM
How do I reactivate my MacinCloud subscription?
If you canceled your MacinCloud subscription but wish to reactivate it, you can do so in one of the three ways described below. Through the Web Porta...
Mon, Jul 29, 2019 at 10:40 AM
I didn't get the email with my MacinCloud server login credentials
Make sure your account email was entered correctly If you observe that your email was misspelled or incorrect when purchasing your server or creating yo...
Mon, Jul 29, 2019 at 10:46 AM
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