How do I cancel my subscription?
If you have any difficulties using your account or have any questions, please make sure to contact us using our Support Portal so we can help you.  The...
Mon, Jul 16, 2018 at 12:52 PM
How do I change my login password for my MacinCloud server?
Issue: I want to change my user's password for logging onto my MacinCloud server. Cause: You may wish to change your MacinCloud server password to ...
Wed, Jan 3, 2018 at 11:16 AM
My MacinCloud server login credentials are not working
Issue: When attempting to log onto my MacinCloud server, I was met with an error that read "The logon attempt failed."   Cause: Your server lo...
Fri, Dec 15, 2017 at 4:48 PM
How can I pause my MacinCloud subscription?
Issue: I wish to take a break from using my subscription but would like to return to it later. Cause: You do not want to cancel your plan because you wi...
Thu, Sep 27, 2018 at 12:56 PM
How do I reactivate my MacinCloud subscription?
Issue: I canceled my MacinCloud subscription but now need to reactivate it Cause: You wish to reactivate a subscription that you canceled in its subscri...
Fri, Dec 15, 2017 at 4:47 PM
I have not received the email containing my MacinCloud server login credentials
Issue: I do not see the email that contains my MacinCloud server username, password, and login instructions in my inbox. Cause: Your account's emai...
Tue, Oct 2, 2018 at 12:14 PM
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