Issue: Where are my MacinCloud invoices located?
Solution: You can view your invoices with your Billing Management link or on your Web Portal account.
1. To find your MacinCloud invoices with your Billing Management link, review your “New MacinCloud Account” email to find the link. Towards the bottom of that page you will find all the invoices associated with your account under “Invoices.” They can be downloaded as PDF files.
2. You can also review all the invoices on your account on our Web Portal in two easy steps:
i. After logging in, hover your mouse over your name and click on “Billing” when the drop-down menu appears. This will take you to your account’s billing page.
Fig. 1: Access billing information through the web portal, highlighted in red
ii. Next, click on “Settings,” then the “View” option outlined in red. This will open a new page showing all the invoices on your account.
Fig. 2: Subscription invoices view button as it appears on the web portal, highlighted in red