Issue: I wish to change my server’s operating system 


Cause: I need to access a specific/latest version of an application that’s only compatible with a different macOS 


Solution: 

- For Dedicated Users: 

Please do the following (Note upgrading to a different macOS can take several hours)

  • Log into your Dedicated Server
  • Backup your data
  • Open the App Store and download the latest macOS
  • Follow the onscreen instructions
  • After 1 hour has passed, reboot the server using the Web Portal

If you need to downgrade, see the instructions "For Managed Users" below. 


- For Managed Users: