General

I am new to using the macOS, where should I start?
Issue: I am unfamiliar with navigating through the macOS as I have often used Windows or a different operating system Solution: When first logging onto ...
Wed, Jan 3, 2018 at 12:10 PM
How do I change the macOS for my MacinCloud server?
Issue: I wish to change my server’s operating system  Cause: I need to access a specific/latest version of an application that’s only compatible with a ...
Fri, Dec 22, 2017 at 11:31 AM
Where is the Mac command key?
Issue: I am connecting with a non-MAC keyboard: Where is the Command key? Solution: The Windows logo key can be used as the Command key. Linux users can...
Fri, Dec 22, 2017 at 11:29 AM
I can't import a certificate on my MacinCloud server
Issue: I am not able to import a certificate Cause: I do not have administrator access Solution: You do not need administrator access to import ...
Fri, Dec 22, 2017 at 11:31 AM
Applied an update from the App Store but now cannot connect to my MacinCloud Dedicated Server
Issue: I applied an update in the App Store to my MacinCloud Dedicated server but I cannot connect to it anymore Cause: The server will require a reboot...
Thu, Sep 28, 2017 at 10:30 AM
Enable audio on a MacinCloud Managed Server
Issue: I connected to my MacinCloud Managed Server but can't hear anything. How do I turn the sound on?  Cause: The .zip of MacinCloud connection f...
Tue, Sep 12, 2017 at 1:36 PM
How to upgrade the hardware configuration (HD, RAM, CPU, etc.) for a Dedicated Server
Issue: I don't know where to go to upgrade the hardware configuration for my Dedicated server. Cause: Tasks I enact on my server would run better if ...
Thu, Aug 17, 2017 at 12:02 PM
An application on my server froze. What do I do?
Issue: An application I had open froze and is unresponsive.  Cause: There are a variety of reasons that an application can freeze. Generally it is due t...
Mon, Jul 24, 2017 at 4:46 PM
I need Visual Studio for Mac, Xamarin or Xcode updated on my Managed Server
Issue: I do not have the latest version of Visual Studio for Mac, Xamarin or Xcode on my server and need it updated. Cause: If you do not have the lates...
Fri, Jul 7, 2017 at 9:26 PM
Change Keyboard to non-English Layout
Issue: You are not able to use your non-English keyboard on MacinCloud servers. Cause: All MacinCloud accounts are default to English keyboard layout. ...
Tue, Sep 13, 2016 at 12:34 PM
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