Follow the step-by-step instructions

You can find step-by-step instructions on how to connect to your MacinCloud server through the web portal below (Just review the one relevant to the type of plan you have):

Try an alternate connection

If you cannot connect to your server through the web portal as detailed above, remember that there is more than one way to access your server.

Before reaching out to our support staff about the connection issue, please try connecting to your server another way:

  • Try using RDP (If you're on a Managed or Pay-As-You-Go plan, or have the add-on for your Dedicated plan)
  • Try connecting with VNC (If you're on a Dedicated plan)

If you still experience issues after trying these methods, please contact our support staff.