Issue: When trying to install or run Safari extensions, the extension does not install properly or cannot be ran.


Cause: It is likely that the extension is unsigned and you need to allow unsigned extensions


Solution: Assuming extension is unassigned. Please follow these steps:


1. Enable Safari developer menu.

  • Pull down the “Safari” menu and choose “Preferences”
  • Click on the "Advanced" tab
  • Check the checkbox "Show Develop menu in menu bar.” This enables Safari developer menu

2. Enable unassigned extension under the Safari developer menu.

  • Go to "Developer" menu in Safari
  • Select "allow unsigned extensions" (note: earlier version of Safari may not have this option)
  • Uncheck "disable extensions" in the same "developer" menu to allow extensions
  • Install and run your extension again.


Please contact our support if you continue to face issues.