Managed and PAYG users can now submit a reboot request through our Web Portal

If you would like to have your server rebooted, follow the steps below:

  1. Navigate to your Managed/PAYG servers page. You'll be presented with a list of your current servers
  2. Click the "Actions" dropdown next to the server you would like to have rebooted
  3. Click "Request Reboot". This will open up a popup form for you to provide additional information about the issues you're facing. Please provide as much information as you can in your request. 
  4. Click "Submit"

You will receive a confirmation email with your ticket number allowing you to follow its progress.