Managed Server and Pay-As-You-Go-Plans
If you have a Managed or Pay-As-You-Go server plan and are unable to connect to the server please try the following:
Disable any firewalls and try again.
Ensure your firewall and network settings are not blocking port 6000.
- Try BrowserConnect
If the issue persists please take a screenshot of any error messages and contact our Support Help Desk to assist you.